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BWB takes water connection campaign to market centres: Mpope Mpope

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Blantyre Water Board (BWB) has slashed water connection fee by 25 percent to allow prospective customers access piped water at affordable and flexible cost.

Mateyu explaning to cutomers on how to apply for connection

Mateyu explaning to cutomers on how to apply for connection

Mateyu: Mpope Mpope campaign

Mateyu: Mpope Mpope campaign

The reduction in connection fee is part of the ongoing Mpope Mpope campaign the utility service provider rolled out in May this year with an aim to connect more customers in Blantyre and surrounding areas.

As such, in a bid to raise awareness and reach out to more potential customers, the Board is going around in main markets within the commercial capital.

Speaking at Blantyre Flea Market where the Board interacted with potential customers, BWB Public Affairs Officer Priscilla Mateyu said the aim is to make the campaign known to each and every resident in Blantyre.

“We have embarked on a campaign to increase awareness on this promotion and as such we are going around main markets in the city where most people converge to interact with them on how they can get piped water.

“Prospective customers would be required to pay only 25 percent of the connection fee and pay the remainder within six months,” said Mateyu.

“This offer removes the burden of our potential customers having to pay the full cost of connection by offering a 25% discount if the customer is paying cash up front, and if paying in installments, the customer is required to deposit 25% of the total cost and pay the balance within six months.”

She said this offer is the first of its kind by BWB and underscores their commitment to serving Blantyre with clean and potable water.

Commenting on the customers’ response on the promotion, Mateyu said the board was overwhelmed with the number of customers who are visiting the offices to apply for new water connections.

“Since the launch of the promotion 3,000 people have applied for new connections, 2 000 of which have already been connected,” she said.

Currently water connection costs a minimum of K42, 000 however during the promotion the utility body is offering the new connection at a minimum of about K20, 000.

The promotion started in May 2015 and will end this month of July.

BWB has 45, 000 customers and the promotion targets to connect 6000 more customers.


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